Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This includes:

• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed securely via Razorpay — we never store card details)
• Order history and preferences
• Device and browser information for site optimization

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To provide customer support
• To personalize your shopping experience
• To send promotional emails (only with your consent)
• To improve our website and services

Data Security

We implement industry-standard security measures to protect your data. All transactions are encrypted using SSL technology. Payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway.

Third-Party Services

We use the following third-party services:

• Razorpay — Payment processing
• Shiprocket — Order fulfillment and shipping
• Brevo — Transactional emails
• Cloudinary — Image hosting and optimization

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent at any time

Contact Us

For privacy-related queries, email us at privacy@karane.in or write to us at our registered office in Mumbai, Maharashtra, India.